Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
2. Shipping Time
Delivery time may vary depending on your location. Estimated delivery times are:
- Standard Shipping: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may be affected by courier delays, weather, or other unexpected factors.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location. Occasionally, we may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your shipment.
5. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for delays or lost packages due to incorrect address information.
6. Damaged or Lost Packages
If your order arrives damaged or you have not received your package within the expected delivery time, please contact us immediately so we can assist you.
7. Contact Us
If you have any questions about shipping, please contact us:
Email: clexofficial@gmail.com
Phone: 9870137117